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Frequently Asked Questions
Orders
No minimums are required — no job is too small or too large. A $20 small order fee applies when purchasing a single item, but it is automatically waived with 2 or more gifts or awards. This excludes digital items, custom designs and engraving projects.
Yes, we offer both discounts and bulk pricing. Mix and Match 2 or more gifts or awards for savings up to 40% off everyday. Join our Member Program for additional savings and discounts. Contact us for bulk pricing and wholesale - ideal for businesses, restaurants, and large events. Call us at (513) 265-9508 or email us at info@lightforcelaserengraving.com.
Personalization is always free on all awards and gifts - including text, logos and art designs. If your order requires more than one logo or design, a second logo fee will apply.
Choose any product from our store. At checkout, you can add a name or text and select a Google Font. You can also explore our free Clip Art Gallery and Monogram Styles, or upload your own design. Simply specify your engraving details and where you'd like it placed. If you have a logo or personal design, send us an email, and we'll bring your vision to life. You'll receive a digital proof for final approval within 24 hours. We aim to help you design any product your way.
Laser engraving itself produces a permanent mark but not true color. On most materials, the design appears lighter or darker depending on the surface. Crystal, glass and acrylic etch frosted. Some materials, like Leatherette, are specially designed to reveal a contrasting color when engraved — for example, black Leatherette engraves to gold or silver.
For metals, we use Cerakote ceramic marking to create a durable, high-contrast color mark. In certain cases, color fill or multi-step processes can also be applied to add color to engraved designs.
Absolutely. You may provide us with your logo or artwork file, and we’ll prepare it for laser engraving at no extra cost. Vector files are preferred, but our team can assist with file conversion if needed.
Yes - You will receive a digital proof within 24 hours. You can make additional edits until you are completely satisfied. Free of charge.
Yes, we provide samples. Contact us with the gift or award you are interested in and we will provide a fee for the sample plus shipping. For custom engraving and fabrication, we can create a prototype for the raw cost of materials and shipping. Contact us at (513) 265-9508 or email us at info@lightforcelaserengraving.com with your details and request.
Set-up fees apply only to custom engraving, cutting, and fabrication projects. We do not charge set-up fees for standard personalization. Personalization — including names, text, logos, and artwork — is always free.
There is a $20 small order fee when purchasing a single item, which is automatically waived with 2 or more items. If your order requires more than one logo or design, a second logo fee will apply.
Shipping and Delivery
Shipping depends on the weight, size, and destination of your order. Costs are automatically calculated at checkout, and you can use the estimator in your cart before completing your purchase. We ship via UPS, USPS, and FedEx, and you can choose the carrier based on cost.
Order delivery time depends on your location. Processing and engraving take up to 3 days. After processing, standard shipping typically takes 3-7 business days. You'll receive detailed delivery information in your confirmation email. Contact us at (513) 265-9508 or email us at info@lightforcelaserengraving.com for expedited orders.
We ship directly from Cincinnati, Ohio to anywhere within the United States. Contact us for international shipping.
We offer free local delivery to our members in the Cincinnati area and on orders over $100.00 for non-members. For door-to-door service under $100.00 and non-members, our delivery fee is $20.00.
Membership Benefits
Members enjoy exclusive savings, faster reordering, and a personalized experience. You’ll have access to your engraving history, stored logos and artwork, and convenient re-order options for repeat projects. Membership also includes early access to promotions, bulk order discounts, and dedicated support for corporate and event needs.
For businesses and organizations, members gain access to white-label product pages, fundraising opportunities, and tailored solutions for branded gifts, awards, and recognition programs.
Check out examples of Member Pages and link to register for membership: Member Pages
Yes. If your organization qualifies for tax exemption, please provide your tax exempt number when registering for membership. You may also email your certificate to info@lightforcelaserengraving.com
Laser Services
We work with a wide range of materials including wood, acrylic, leather, glass, crystal, coated metals, textiles, paper, and even food items. For metals, we also offer Cerakote ceramic marking. View our pricing guide and request a quote.
Yes. Our CO₂ lasers allow for precise cutting and fabrication on wood, acrylic, and other materials. We can produce signage, displays, parts, and unique custom projects to your specifications. View our pricing guide and request a quote.
Yes. Our CO₂ lasers deep engrave on materials such as wood, acrylic, and certain plastics by running multiple passes to create a carved effect.
For crystal and glass, we do not cut deeply into the material. Instead, the laser produces a frosted etching on the surface. This creates a sharp, elegant contrast, but it is always shallow rather than deep to protect the integrity of the glass.
On metals, we typically use marking (such as Cerakote ceramic marking) rather than deep engraving, since CO₂ lasers do not remove bare metal. For true deep engraving in solid metals, a fiber laser or rotary engraving is required — though we can often achieve a bold, high-contrast effect through specialized surface treatments.
Metal engraving creates a permanent cut producing depth and texture in the design.
Metal marking, by contrast, does not remove material. Instead, a chemical or ceramic coating (such as Cerakote) bonds to the surface when activated by the laser. This creates a high-contrast, smooth, durable mark on metals like stainless steel without cutting into the material.
In short: engraving cuts into the metal, while marking bonds a design onto the surface.
Custom engraving costs $30-60 plus $1-$3 per minute of actual engraving or cutting time; plus cost of any materials. Here are some common examples:
Create a 12" x 24" custom wood sign: $60 (Design) + $10 engraving time (10 minutes x $1/minute) + $20 material = $90.
Laser mark 1,000 metal tool bits with a serial number: $60 (Array Design) + $240 engraving time (120 minutes x $2/minute) = $1240
Laser cut wood or acrylic cut-outs with material provided: $30-$60 fee plus $1-3/minute.
Photo etching or engraving on wood, glass or acrylic: Included if purchasing an award or gift; just upload or email your photo. If etching on your provided material; a $30-$60 fee applies.
Call us at (513) 265-9508 or email info@lightforcelaserengraving.com for a quote and to discuss your project.
Most engraving projects are completed within 5–7 business days after proof approval. Large-scale or complex fabrication projects may require additional time, but we will provide a clear estimate before starting.
Our CO₂ lasers can engrave surfaces up to 24" x 36" in a single pass. Larger projects may be possible with special setups — contact us with details.
We can cut acrylic and wood up to 1/4 inch thick cleanly. Thicker materials can be layered or be possible depending on type and density.
Standard engraving is done at 300–600 DPI, which produces crisp, detailed results. For photo engravings or very fine detail, we can go higher depending on the material.
Contact Info
Call us at (513) 265-9508 or email info@lightforcelaserengraving.com. We will respond to all inquiries within 24 hours.